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Written by Shirley Lichti, for The Record, June 15, 2005
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  • Home
  • About Us
  • Seminars & Workshops
    • Marketing Mastery
    • Personal Branding Workshop
    • Presentations that Work
    • Think Like the Customer
    • Customer Focused Service
    • Handling Customer Complaints
  • Keynotes
    • Marketing — it's Everything You Do
    • The Power of Publicity
    • Personal Branding
    • Creating a Customer Focused Service Culture
    • How do you deal with Customer Complaints?
    • Think Like the Customer to Win
    • Marketing - the myths, the might, and the magic
    • Selling a Service is Different
  • Consulting
  • Marketing Tips
  • Links